FAQ
Good to know
Everything about booking a makeup appointment with Ella's Ethereal in Singapore.
How do I book an appointment?
Submit the booking enquiry form on the Contact page or message us on WhatsApp with your date, time, location and service. We will confirm availability and send the next steps.
How early should I book?
For bridal and peak wedding dates we recommend enquiring as early as possible. For event, day and night glam, a few weeks ahead is usually comfortable — last-minute requests are welcome subject to availability.
Do you provide hairstyling?
Hairstyling can be arranged as an add-on. Please indicate this in your enquiry so it can be quoted and scheduled correctly.
Do you travel to my location?
Yes. Appointments are provided on-location across Singapore — at home, hotels, studios and venues. Transport charges may apply depending on location and timing.
Do you provide bridal trials?
Yes. A bridal trial is recommended so we can design and refine your look before the wedding day. Trials are quoted separately.
How long does makeup take?
Day glam takes around 60–75 minutes, night glam around 75–90 minutes, and bridal around 2–2.5 hours. SFX varies with the concept.
Do you provide false eyelashes?
Yes, lashes are included in all makeup services. Individual or strip lashes are selected to suit your eye shape and the look.
What should I prepare before my appointment?
Come with a clean, moisturised, makeup-free face. Please have your hair ready if hairstyling is not booked, and prepare any reference photos you would like to share.
Is a deposit required?
Yes. A booking deposit is required to secure your appointment. The date is only held once the deposit is received.
Can I reschedule my appointment?
Rescheduling may be possible subject to availability and the agreed booking terms. Please inform us as early as possible.
Do you accept group bookings?
Yes. Bridal parties, families and corporate groups are welcome. Share the number of people and the schedule in your enquiry for an accurate quotation.
Do you provide SFX makeup?
Yes. Simple SFX, wounds, bruising, character and creative concepts are available. Complex concepts are quoted individually.
What areas of Singapore do you cover?
All of Singapore. Additional travel charges may apply for certain locations, early-morning starts or restricted-access venues.
Booking policy
- Submission of an enquiry does not reserve your date.
- Availability must first be confirmed before a booking is considered secured.
- A booking deposit of ___% is required to secure the appointment.
- The remaining payment is payable according to the agreed booking terms.
- Transport, parking, early-hour and special-location charges may apply.
- Cancellation and rescheduling policies apply; deposits are non-refundable unless otherwise agreed in writing.
Deposit (___%), balance terms (on the day of the appointment), cancellation (___ days) and rescheduling (___ days) are editable placeholders in src/content/site.ts.